Shipping policy

SHIPPING & DELIVERY POLICY

We aim to prepare and dispatch most orders within 1–3 working days. During busy TikTok Live events, new launches, weekends and bank holidays, processing may take slightly longer.

Delivery services and charges are displayed at checkout before payment. Orders are normally sent using Royal Mail or another suitable delivery provider. Tracking information will be provided where available.

Delivery estimates begin when an order has been dispatched and are estimates rather than guaranteed delivery dates. LV Trends is not responsible for delays outside our reasonable control, but this does not affect your statutory rights.

Please check that your delivery address is complete and correct before submitting your order. Contact us immediately if you notice an error. We cannot guarantee that an address can be changed after an order has been fulfilled or dispatched.

If tracking shows that an order has not arrived within the expected delivery period, please contact us at lvtrends20@gmail.com with your order number so that we can investigate with the delivery provider.

If an item arrives damaged, incorrect or something is missing, please contact us as soon as possible—preferably within 48 hours—with your order number and photographs where appropriate. This request does not affect your statutory rights.

For further assistance, email lvtrends20@gmail.com.